Gardens Illustrated Magazine

Gardens Illustrated Magazine

About Gardens Illustrated Magazine

With the right help and advice, any garden can become an amazing place to enjoy all year round. A Gardens Illustrated Magazine Membership is the key to transforming your garden into something truly remarkable, no matter where you live or what challenges you face. In every beautiful issue, you'll discover planting and design ideas and so much more.

Our Gardens Illustrated Membership offers an array of fantastic benefits on top of having each issue delivered direct to your door. Here’s what you can expect,as well as the magazine, when you join:

Benefits include:

  • Access to our Members-only website
  • Member offers from our selected partners
  • Delivery to your door wherever you are
  • Membership offers authoritative journalism and exceptional design advice
  • Exclusive Member competitions
  • Member-exclusive e-newsletter
  • Gardens Illustrated Members’ Week

A Gardens Illustrated Magazine Membership brings a rich mix of remarkable places, plants and people from the gardening world to your door every month. And you don't just get to see what the best gardens in the world look like, you get expert tips and advice to make the most of your garden – from small spaces to creating a grand statement.

Whatever your ambition or ability level, our award-winning team of contributors are always on hand to pass on their expertise, suggestions and know-how, many honoured by the RHS and Chelsea. Regular features include the latest in planting, places that will take your breath away, big ideas for small gardens, the people who are pushing the boundaries, and what's new in design. We also bring you the best of what to buy for the garden, from furniture and firepits to barbecues and planters.

Brimming with stunning photography and the world's best garden writing, it offers you information and insights you won't find elsewhere. Plus, for those wanting even more, we introduce you to special events, tailor-made holidays and the new Gardens Illustrated Festival.

Just imagine what your garden could look like when you become a Gardens Illustrated Member.

Monthly Membership also makes a great gift idea for any green-fingered enthusiast. Click Give a Gift to find out more.

Published Published:
13 Issues/year
Delivery Delivery:
UK & Worldwide
New Issue Next Issue:
14 Dec 2024

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Print subscriptions FAQs

What is Our Media Ltd.?

Our Media is a leading special-interest content business, based in Bristol. We're home to market-leading brands in craft, cycling, science and nature, homes and music. We help our audiences pursue their passions through highly trusted, original content – in print, video and online. Our much-loved brands include BBC Science Focus, BBC Wildlife Magazine, YourHome, Gathered.how, BikeRadar and Cycling Plus. ourmediashop.com is at the heart of our subscriptions service and the official subscription store for some of your favourite BBC Magazines, Music, Homes & Gardening, Sports, Science & Nature and Craft. Our mission is to provide customers with the best offers and discounted subscriptions around. With over 21 titles to choose from, we aim to offer a varied selection magazines to customers around the world.

My magazine and/or cover gift has arrived damaged – how do I get a replacement?

If your magazine and/or the cover gift with your subscriber copy has arrived damaged, you can contact our Subscriptions Customer Service team to organise a replacement copy if available.

When will I receive my first issue?

You can choose the first issue of your subscription when you checkout. If you are buying the subscription as a gift, you can make sure their first magazine does not arrive before a certain date. If you do not select a future date your first magazine will be the next issue available. We are unable to start a subscription for a previous issue or the latest copy on sale in shops. When you subscribe through ourmediashop.com you will receive an order confirmation email stating the date of your first issue.

When I subscribed, I was supposed to get a welcome gift. When will I receive it?

If the subscription offer you selected includes an “Added Extra” we will send it to the address of the person paying for the subscription. Our Added Extras are sent separately from the magazine and will arrive within 28 working days of your payment being processed. At the moment Added Extra items are only available for delivery within the UK.

I submitted a query on the Contact Us form but have not heard back yet

If you are waiting for a reply from the Customer Services team please check the following:

- Are you checking the correct email account which you used to submit your query?

- Have you checked your Junk folder to see if replies are in there?

We aim to reply to all queries within 72 hours, so please check your email account (including Junk Folder) after 72 hours.

Why is my latest issue missing/delayed?

Please note - current estimated UK delivery time is 7-10 days. Estimated overseas delivery time is 21-28 days. For US please allow 40 days for shipping.

If your expected issue has not arrived after waiting the advised timeframe above, you can contact the Subscriptions Customer Service team and we’ll check your address is up to date and organise a replacement copy if available. Please select ‘I have a damaged or missing issue’ at the top of the online form.

Where can I find my subscription number?

You can find your subscription number on your subscription welcome letter or email and above your address on your delivered magazine. The number is ten digits long and begins with the number ‘4’.

If you do not have this information to hand you can contact our Subscriptions Customer Service team to confirm your subscription number. Please provide your name, address, and magazine subscription to help us identify your account.

How do I change my address?

You can manage your address details and see when your next issue is due to be sent in the 'My Account' area.

You must create an account to see this information. Click here to create your account, or to log in if you have already set up your Our Media Shop account.

How do I renew my subscription?

If you have received a subscription renewal notification via post or email, or just want to extend your current subscription, you can do so easily here. There are two ways to renew – you can log in to your account and follow the simple steps, or click the ‘Renew Your Subscription’ link at the top of the page. If following the link at the top of the page, you will need your subscription number to hand. If you are the recipient of a gift subscription, you can take over the subscription by renewing through either method mentioned above. Direct Debit subscriptions renew automatically. If you have previously cancelled a Direct Debit subscription and wish to reactivate your subscription you can follow the instructions above.

When is my next Direct Debit payment due to be taken?

If you subscribe via Direct Debit payment, you can find your payment date schedule on your subscription welcome letter or email.

You can also log in to your account to see your next payment date and amount. You must create an account to see this information. You can create an account here.

If you have a query regarding a Direct Debit payment, please contact our Subscriptions Customer Service team here.

What is an introductory offer or trial subscription?

An introductory offer or trial subscription is a short-term subscription (for example, 3 issues for £5) offered to new customers only. These offers are available by Direct Debit which automatically renews to the subscription rate advertised with the offer you redeemed after the initial term. If you do not wish to continue your subscription after the initial term of issues, please contact us after you have received your first issue and we will cancel the automatic Direct Debit renewal. You will continue to receive the remaining issues available to you and then your subscription will expire.

When does my subscription end?

We will send you a renewal notification via post or email to remind you when your subscription is due to end. If you pay by Direct Debit your subscription will automatically continue to renew until we receive instruction from you to cancel.

You can check your subscription end date and remaining issues in your account. You must create an account to see this information. Click here to create your account, or to log in if you have already set up your Our Media Shop account.

How do I cancel my subscription?

You may cancel your subscription at any time. To do this, please contact our Subscriptions Customer Service team.

If you are a Direct Debit subscriber, we recommend instructing your bank to cancel future payments too.

If you do not wish to receive the remaining issues of your subscription contract, we can refund you for any un-mailed issues if you notify us when cancelling. You can see how many issues you have remaining by logging into your account. You must create an account to see this information. You can create an account here.

I’m going on holiday – can I pause my subscription?

If you have a long holiday planned and would like to temporarily suspend your subscription, please contact our Subscriptions Customer Service team who will arrange this for you. Please let us know in good time and provide your stop and restart dates.

My online account is missing subscriptions

If you are missing subscriptions within your online account, you can add extra subscriptions yourself. Simply click on the '+' sign in the Manage Subscriptions section. You will need to have your subscription number to hand.

Can I change my print subscription to a digital subscription?

In most cases you can transfer your print subscription to a digital subscription. To do so, please contact our Subscriptions Customer Service team and provide your subscription number.